Airport Customer Service

$31,200 - $31,200/Yr

Fast Park And Relax - Orlando, FL

posted 19 days ago

Full-time - Entry Level
Orlando, FL
Real Estate

About the position

The Airport Customer Service position at Fast Park involves providing exceptional service to guests in a welcoming environment while ensuring they are efficiently transported to their destinations. This role is crucial in maintaining the company's reputation for innovative and effortless airport parking solutions. The position requires a positive attitude, strong organizational skills, and the ability to work in a fast-paced environment.

Responsibilities

  • Answer customers' questions and provide information on procedures or policies.
  • Create a welcoming experience by authentically greeting customers.
  • Direct guests to parking spaces and accurately complete transactions.
  • Dispatch shuttles and ensure space usage is maximized.
  • Receive and prioritize incoming telephone calls.
  • Compile and maintain reports and records.
  • Maintain an exceptional level of customer service and responsiveness.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties.
  • Complete other duties as assigned.

Requirements

  • High School education, training or an equivalent combination of education and experience required.
  • Previous dispatch, cashier, and/or customer service experience preferred.
  • Successful background and drug screening results required.
  • Must be flexible and able to work weekends and holidays.

Nice-to-haves

  • Knowledge of principles and processes for providing customer and personal services.
  • Basic math and computer skills.
  • Aptitude to work independently as well as in a team environment.

Benefits

  • 401(k) with company match
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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