Airport General Manager - Destin, FL

$80,000 - $80,000/Yr

LAZ Parking - Destin, FL

Full-time - Mid Level

Destin, FL

Personal and Laundry Services

About the position

The Airport General Manager is responsible for overseeing all financial and operational aspects of the Destin-Fort Walton Beach Airport's parking management. This role emphasizes a people-first approach, focusing on employee development and client satisfaction while ensuring efficient operations 24/7. The General Manager will lead a team, manage budgets, develop client relationships, and ensure compliance with contractual obligations, all while promoting a culture of servant leadership.

Responsibilities

• Lead, direct, and develop a team of employees to achieve annual and periodic goals.
• Identify high potential employees to support organizational growth.
• Prepare annual operating budgets and conduct monthly profit/loss reviews.
• Develop client relationships and ensure business retention.
• Organize and narrate parking management skills for employees and supervisors.
• Implement and deliver all contractual requirements between LAZ Parking and clients.
• Prepare daily, weekly, monthly, and annual financial and operational reports.
• Maximize revenue, manage expenses, and enhance customer satisfaction.
• Manage, plan, schedule, train, and direct employees and supervisors' activities.
• Serve as a liaison to parking patrons and stakeholder groups.
• Implement and complete various operational projects and initiatives.
• Participate in labor contract management as applicable.
• Review and edit proposed agreements related to parking and maintenance.
• Communicate with local police and emergency management regarding operations.
• Oversee event operations within LAZ Parking.
• Monitor and analyze market rate structures.
• Identify future hiring needs and develop job descriptions.
• Maintain audit principles and methodologies.
• Support the creation and monitoring of the marketing budget.
• Ensure safety SOPs are followed and prioritized.

Requirements

• Bachelor's Degree or equivalent work experience.
• 8+ years in a management role, with parking experience required; airport/commercial experience preferred.
• Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.
• Parking management experience is required.
• Excellent financial, budgeting, and reforecasting skills are required.

Nice-to-haves

• E-commerce experience is a plus but not a requirement.
• Ability to seek improvement and create an environment of idea sharing and creative problem solving.

Benefits

• Up to 10% annual bonus
• Relocation assistance available