Airport Operations Coordinator- at Port San Antonio/Kelly Field

Port Of San Antonio Asphalt Plant - San Antonio, TX

Full-time

San Antonio, TX

About the position

The Airport Operations Coordinator at Port San Antonio is responsible for overseeing airport operations, ensuring security checks, managing communications, and coordinating emergency responses. This role involves monitoring security systems, providing customer service, and maintaining operational logs while working in a close office environment.

Responsibilities

• Coordinate day-to-day activities of Kelly Field/Port San Antonio through a 24-hour Airport Operations Communications Center (AOCC).
• Monitor security/emergency equipment and closed-circuit television monitors, reporting breaches of airport security.
• Answer emergency and non-emergency phone calls, determining the nature of requests and acting accordingly.
• Initiate and update the Emergency Notification System during emergency and non-emergency situations.
• Provide customer service to PSA employees, governmental agencies, and tenants by delivering work-related and emergency information.
• Receive and relay aircraft operations to AMOps as known.
• Monitor Unicom frequency and process NOTAMs.
• Process airport badges and airport driving documentation.
• Monitor alarms and incidents requiring emergency authorities, recording data to appropriate forms/logs.
• Search for data on multiple applications and operate/monitor multi-channel radio and audio/visual equipment.
• Coordinate inter-departmental operations during emergency situations and manage internal and multi-agency joint responses.
• Coordinate the opening and closing of the airport based on conditions, safety factors, and emergencies.
• Check Federal Inspection Station and Autoclave Room facilities via closed-circuit television monitors to ensure safe operating conditions.
• Question callers to determine the nature and location of reported situations, extracting and recording essential information.
• Dispatch all emergency management communications according to standard operating protocols and procedures.
• Coordinate disabled aircraft support/removal in the case of disabled civil aircraft.
• Comply with FCC regulations and department policies in radio communications; monitor dispatched units and relay updated information.
• Enter all incident and significant calls in the daily events log and maintain various automated and manual spreadsheets.
• Operate and monitor Secondary Crash Net Telephone, notifying airport management as required.
• Operate and test communications equipment according to routine procedures.
• Maintain training documents and train others when needed.
• Perform avgas self-serve tank inspections and receive 100LL fuel loads from tanker.
• Perform other duties or projects as assigned.

Requirements

• High School Diploma or equivalent.
• Closed Circuit TV Monitoring experience.
• Some knowledge of FAA/FAR Regulations.
• Prior exposure to the aviation industry is desired.
• Valid Class C Driver License.
• Must pass criminal background check and pre-employment drug test.
• Must pass color-vision test.

Nice-to-haves

• Knowledge of airport operations.
• Knowledge of Federal, state, and local laws.
• Knowledge of safety practices and procedures for effective security operations.
• Ability to establish and maintain effective relationships with varying departments and personnel.
• Skilled in written and verbal communications.
• Ability to handle multiple tasks simultaneously.
• Ability to operate a two-way radio.
• Ability to work varying shifts.
• Ability to work alone.
• Ability to hear, speak, and coordinate verbally with others.
• Ability to remain calm and focused in all situations.