Airport Passenger Service Agent - BUR

$36,400 - $36,400/Yr

Unifi Aviation - Burbank, CA

Part-time - Entry Level

Burbank, CA

About the position

The Airport Passenger Service Agent at Unifi Aviation is a part-time customer service role focused on providing exceptional assistance to passengers at the airport. This position serves as the first point of contact for customers, ensuring their needs are met with professionalism and efficiency. Agents will handle baggage issues, assist with lost or damaged items, and utilize computer systems to track luggage, all while maintaining a friendly and outgoing demeanor.

Responsibilities

• Assists passengers with their baggage pick-up.
• Resolves issues related to delayed, lost, or damaged items for passengers.
• Utilizes computer software to track and catalog luggage.
• Handles customer interactions efficiently and professionally.
• Performs other related duties as assigned within the expected skill and experience capabilities.

Requirements

• Must be a local (in-state) resident.
• High School diploma or GED.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.
• Must be able to carry heavy items up and down jetway stairs.
• Must be alert to moving vehicles or aircraft and use radio equipment.

Benefits

• Competitive compensation with a full benefit plan.
• Excellent opportunities for career advancement.