Airside Experience Specialist - GRR

Signature Flight Support • Grand Rapids, MI

388d

About The Position

The Airside Experience Specialist is responsible for providing exceptional services for general aviation aircraft, crew, and guests at the private aviation terminal. This role involves operating ground service equipment and applying knowledge of company policies to ensure efficient service delivery. The position requires flexibility in scheduling, including the ability to work nights, holidays, and weekends, and involves tasks performed in various weather conditions near aircraft.

Requirements

• Ability to operate ground service equipment safely and efficiently.
• Knowledge of company policies and procedures related to aviation services.
• Strong customer service skills and a commitment to guest satisfaction.
• Flexibility to work various shifts, including nights and weekends.

Nice To Haves

• Experience in aviation or ground services.
• Familiarity with safety protocols in aviation environments.

Responsibilities

• Operate ground service equipment for general aviation aircraft.
• Provide exceptional service to guests at the private aviation terminal.
• Ensure compliance with company policies and procedures.
• Work flexible schedules, including nights, holidays, and weekends.
• Perform tasks in varying weather and environmental conditions.

Benefits

• Medical/prescription drug insurance
• Dental insurance
• Vision insurance
• Health Savings Account
• Flexible Spending Accounts
• Life insurance
• Disability insurance
• 401(k) plan
• Critical Illness insurance
• Hospital Indemnity insurance
• Accident insurance
• Identity Theft and Legal Services
• Paid time off
• Paid maternity leave
• Tuition reimbursement
• Training and development opportunities
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Industry: Support Activities for Transportation
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees