Hy-Vee - Shawnee, KS
posted about 2 months ago
At Hy-Vee, our people are our strength, and we promise 'a helpful smile in every aisle.' This commitment to customer service can only be fulfilled by a workforce that is fully engaged and dedicated to supporting our customers and each other. The Aisles Online Pickup Clerk plays a crucial role in ensuring that online orders are efficiently and accurately transported and loaded for our online shoppers. This position involves a variety of tasks, including organizing, gathering, and loading online orders, all while maintaining a friendly and professional demeanor. The Aisles Online Pickup Clerk is responsible for providing prompt, efficient, and friendly customer service. This includes greeting customers with a smile, assisting them in locating products, and ensuring that their shopping experience is as pleasant as possible. The clerk will also handle customer inquiries via telephone and email, ensuring that all interactions are met with care and concern. Once orders are gathered, the clerk must ensure that products are stored at the proper temperature and retrieved promptly for customer pickup. This role requires physical stamina, as it involves lifting and loading groceries into customer vehicles, adhering to company policies, and maintaining a positive attitude throughout the workday. In addition to primary responsibilities, the clerk will also select, scan, and bag items from various temperature zones, process customer orders through the point of sale (POS) system, and perform other job-related duties as required. The ideal candidate will possess strong communication skills, the ability to work independently, and a commitment to the Hy-Vee mission and values.