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Unifi Aviation - Omaha, NE
posted 2 months ago
Part-time - Entry Level
Omaha, NE
About the position
The Alaska Airlines Customer Service Agent (PT) at Unifi Aviation LLC is a part-time role based in Omaha, Nebraska, focused on providing exceptional customer service to airline passengers. The agent serves as the first point of contact for customers, assisting with baggage issues and ensuring a positive travel experience. This position requires a friendly demeanor and the ability to handle various customer service tasks efficiently.
Responsibilities
- Assists passengers with their baggage pick-up.
- Resolves issues related to delayed, lost, or damaged items for passengers.
- Utilizes computer software to track and catalog luggage.
- Handles customer interactions in an efficient, effective, and professional manner.
- Performs other related duties as assigned within the appropriate skill and experience capabilities.
Requirements
- Must be a local (in-state) resident.
- High School diploma or GED.
- Valid In-State Driver's License.
- Ability to pass a pre-employment drug screen.
- Ability to pass up to a 10-year background check.
- Must be at least 18 years of age.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
- Must be able to carry heavy items up and down jetway stairs.
- Must be alert to moving vehicles or aircraft and use radio equipment.
Benefits
- Competitive compensation with a full benefit plan.
- Opportunities for exciting and challenging work.
- Unlimited career advancement as the company grows.
