All Around Office Person/eCommerce Administrator (on site)

$31,200 - $31,200/Yr

Unclassified - Estero, FL

Full-time - Entry Level

Onsite - Estero, FL

About the position

The All Around Office Person/eCommerce Administrator position is a full-time role based in Estero, FL, focused on managing various aspects of a small animal eCommerce company. The job entails general office management, customer communications, order processing, packing, and shipping supply management. This is a fast-paced and dynamic environment where no two days are the same, providing ample opportunities for learning and growth. The successful candidate will be responsible for managing, updating, and monitoring all aspects of the eCommerce platform, including updating and adding product pictures, descriptions, and prices on the website. Additionally, the role involves managing Google Adwords campaigns, social media, and website content, requiring a strong computer proficiency and a hands-on approach. In this position, the ability to learn about the products thoroughly is essential, as educating and guiding customers is a key part of the role. The ideal candidate will possess excellent communication skills, both verbal and written, and will be able to relate to a diverse customer base, understanding their needs and aligning them with the company's offerings. The role requires self-motivation, problem-solving skills, and the ability to thrive in a fast-paced environment. Candidates should be detail-oriented with strong follow-up skills, and the ability to work well with others is crucial for success in this team-oriented position.

Responsibilities

• Manage general office tasks and customer communications.
• Process orders and manage packing and shipping supplies.
• Update and monitor all aspects of the eCommerce platform.
• Add and update product pictures, descriptions, and prices on the website.
• Manage Google Adwords campaigns and social media accounts.
• Utilize UPS World Ship and Big Commerce for shipping and order management.
• Educate and guide customers about products effectively.

Requirements

• Minimum High School Diploma; Associates or Bachelors Degree preferred.
• Strong computer skills and eCommerce experience.
• Ability to maintain and update website content and photos.
• Excellent communication skills, both verbal and written.
• Self-motivated with strong problem-solving abilities.
• Detail-oriented with strong follow-up skills.

Nice-to-haves

• Experience with QuickBooks and Microsoft Office.
• Familiarity with UPS World Ship and social media management.
• Ability to learn quickly and adapt to new challenges.

Benefits

• Starting pay of $15/hr, increasing to $16/hr based on performance.
• Potential for raises based on success within 30-90 days.
• Overtime available for additional earnings.