Eps Software - Houston, TX
posted 3 months ago
We are currently searching for a highly skilled Solutions Engineer to join our team and work with one of our Fortune 200 oil and gas clients located in Houston, TX. As a Solutions Engineer, your primary responsibilities will be focused on developing and customizing analytical tools for Oil and Gas Commodity Marketing and providing exceptional customer support for in-house and third-party software applications, with a particular emphasis on Allegro ETRM. You will collaborate closely with the Development, Marketing, and Accounting Teams to ensure the accurate implementation of software specifications. In this role, you will prepare specifications for new applications, enhancements, modifications, and support issues, as well as prepare application documentation as required. You will gather requirements for new projects and enhancements for existing products, working with the design team to model and develop business processes. Your technical skills will be utilized to develop and enhance Allegro class event extensions using C#, build and customize UI views in Allegro using the Visual Model and Data Model, and create/use SQL queries for issue resolution and reporting using tools like Crystal Reports and/or Spotfire. Additionally, you will provide database development, enhancements, modifications, and support services for assigned projects in Oracle. Your role will also involve data analysis and customer support, where you will analyze day-to-day production issues and identify short-term and long-term solutions. You will track and appropriately escalate production issues, understand business needs, and provide solutions and support. Testing and supporting the deployment of applications, as well as supporting application releases and change management functions, will also be part of your responsibilities.