Alpha Middle Office Product Solutions - Implementation Manager - Vice President

$125,000 - $207,500/Yr

State Street Corporation - Boston, MA

Full-time - Senior

Boston, MA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Alpha Implementation Manager at State Street is responsible for leading client implementations of the Alpha front-to-back servicing platform. This role requires strong project management skills, the ability to manage multiple client implementations simultaneously, and a deep understanding of investment management operations. The successful candidate will oversee the entire implementation process, from solution design to post-go-live support, ensuring alignment with strategic goals and effective communication with stakeholders.

Responsibilities

• Manage the client solution design, conversion approach, implementation plan, go-live, and post-go-live activities for converting clients onto State Street's Front to Back servicing platform.
• Define services, service level agreements, and manage change control items with clients and internal stakeholders.
• Collaborate with teams to share approaches, develop best practices, and improve team capabilities for client migration.
• Coordinate with a Model Office environment for internal and external testing and POC purposes.
• Organize and conduct implementation project status meetings, communicating status to stakeholders, including senior management.
• Support the delivery of cross-operations, high priority projects across all project phases.
• Support business analysis and requirements definition, tracking client feedback and incorporating it into the product roadmap.
• Work closely with Business, Data, and Solution Architecture to ensure alignment with strategic goals and key business decisions.
• Leverage business analysis frameworks to develop an integrated view of the business and drive strategic alignment across product, platform, operational, and service areas.
• Assess and streamline processes with Global Delivery business units to mitigate risk, cost, or service issues.

Requirements

• Minimum of 10 years of experience in investment operations, project management, client implementation, and/or business analysis.
• Strong understanding of Investment Management Operations processes, technology, and procedures.
• Excellent communication and interpersonal skills, with confidence in interactions with senior stakeholders.
• Strong analytical skills, including process analysis and project management skills.
• Ability to organize, prioritize, and manage time effectively.

Nice-to-haves

• Extensive knowledge of State Street platforms including Alpha, Charles River, RKS (Internal Candidates only).
• Experience integrating with other industry software providers to promote platform interoperability.
• Prior experience leading large scale client conversions and onboarding efforts in the financial industry.
• Knowledge of products and processes related to the financial services industry.

Benefits

• Competitive salary range of $125,000 - $207,500 annually.
• Flexible working hours, including potential for weekend work and extended hours as needed.