Altard State Guest Lead

About the position

The Guest Lead position at Altar'd State is a part-time role focused on delivering exceptional customer service and enhancing the shopping experience for guests. The individual will supervise and coordinate the sales team, ensuring that operational tasks are executed efficiently while maintaining a positive environment for both customers and staff.

Responsibilities

• Greet and assist guests in a friendly and professional manner
• Provide product information and recommendations to guests
• Process sales transactions accurately and efficiently
• Assist in training and coaching sales associates
• Monitor inventory levels and assist in restocking merchandise
• Handle customer inquiries, complaints, and returns
• Maintain a clean and organized sales floor
• Collaborate with the management team to achieve sales targets
• Perform administrative tasks such as scheduling, reporting, and inventory management

Requirements

• Strong knowledge of retail math and ability to perform basic calculations
• Previous experience in shift management or supervising a team is preferred
• Excellent time management skills with the ability to prioritize tasks effectively
• Multilingual skills are a plus, as we serve a diverse customer base
• Proven track record in achieving retail sales targets
• Strong organizational skills with attention to detail
• Proficient in administrative tasks such as data entry and report generation

Nice-to-haves

• Multilingual skills

Benefits

• Health insurance
• Employee discount
• Flexible schedule
• Retirement plan