Altera Learning Management System Administrator

Intel - Phoenix, AZ

Full-time - Mid Level

Phoenix, AZ

Computer and Electronic Product Manufacturing

About the position

The Altera Learning Management System Administrator at Intel is a pivotal role responsible for designing, implementing, and managing the Learning Management System (LMS) to support employee growth and development. This position involves overseeing the daily operations of the LMS, ensuring compliance with training standards, and utilizing innovative technology to enhance learning experiences. As the first member of the Learning and Development team, the administrator will craft the educational system from the ground up, ensuring it meets the organization's needs and anticipates future requirements.

Responsibilities

• Oversee the daily operations of the LMS, ensuring high availability and performance.
• Monitor system configurations and user access to maintain secure and efficient operations.
• Provide comprehensive technical support for training-related inquiries and user challenges within the LMS.
• Create a training program for the People Team, admins, and learners to help everyone use the LMS effectively.
• Ensure that all documentation related to LMS processes and training materials is regularly updated and easily accessible.
• Analyze user engagement data related to training programs and compliance training to assess effectiveness and completion rates.
• Conduct LMS capability assessments, contribute to the system roadmap and enhancements, and test vendor releases.
• Consult with stakeholders on the best ways to set up their training programs and utilize the LMS.
• Stay updated on trends in Learning technology, LMS developments, and regulatory changes affecting compliance training.
• Propose new features or integrations that can improve learning outcomes and ensure adherence to compliance standards.

Requirements

• A Bachelor's degree (or higher) in Educational Technology, Instructional Design, Adult Learning, Human Management Information Systems, or a related field, or equivalent experience in lieu of the degree.
• At least 5 years of recent experience as a Learning Management System Administrator.

Nice-to-haves

• Technical prowess with LMS platforms (Preferably Workday Learning) and tools like Adobe Creative Suite, Articulate, or Storyline 360.
• Proficient in troubleshooting technical issues related to software (e.g. Articulate, Udemy).
• Excellent communication skills, both verbal and written, with the ability to convey technical information clearly to non-technical users.
• Familiarity with regulatory requirements relevant to compliance training (e.g., Harassment and Discrimination, Government Contract Regulation, Privacy and Security).
• Have successfully developed a comprehensive Admin Training Program designed to upskill program managers across various functions within a decentralized support model.
• Exhibited strong proficiency in extracting and analyzing data across multiple organizational levels and programs.

Benefits

• Competitive pay
• Stock options
• Bonuses
• Health benefits
• Retirement plans
• Vacation time