Alternate Program Manager

Em Key Solutions - Fort Liberty, NC

Full-time - Mid Level

Hybrid - Fort Liberty, NC

Professional, Scientific, and Technical Services

About the position

The Alternate Program Manager (APM) is responsible for overseeing the delivery of adult education services at fourteen United States Army Reserve Command (USARC) Education Center locations. This role involves managing the daily operations of these centers, ensuring compliance with contract requirements, and supporting government professionals in various educational programs. The APM will act on behalf of the Program Manager in their absence and is expected to maintain high standards of service delivery and quality control.

Responsibilities

• Ensure that all deliverables and other terms of this task order are accomplished.
• In the absence of the PM, fulfill all PM duties and have full authority to act for the Contractor on all contract matters relating to the daily operation of this task order.
• Ensure resources are trained and qualified and that all substitute personnel meet the service requirements of this task order at multiple locations, including remote locations.
• Support the management structure implemented to effectively and timely coordinate and manage all work required under this task order.
• Coordinate and integrate with each site's Zone Manager and/or Site Manager.
• Develop and maintain an effective quality control program (QCP) to ensure services are performed in accordance with the PWS.
• Manage the cost, schedule, and performance of the contract.

Requirements

• Master's degree.
• Minimum of five (5) years of Program Management experience.
• Must be able to read, write, speak, and understand the English language to properly, clearly, and effectively communicate in person or via electronic devices (telephone or e-mail) with co-workers, customers, and the public.
• Must have proficient knowledge and experience in Microsoft Word, PowerPoint, and Excel.

Nice-to-haves

• Experience with managing DoD contracts.
• Experience with the USAR Education Center Support.
• Experience in the planning, development, and execution of Tuition Assistance (TA), Credentialing Assistance, Reserve Component-Student Loan Repayment Program, all GI Bill Programs, and review of Soldier's academic history.
• Familiarity with Army Regulation 621-5, Army Continuing Education System, and the Department of Defense Directive (DoDD) 1322.SE, Voluntary Education Programs for Military Personnel.