Alumni Career Coach

$63,981 - $74,214/Yr

Jobtrain - Menlo Park, CA

Full-time - Mid Level

Menlo Park, CA

1-10 employees

Educational Services

About the position

JobTrain is an organization on the move, dedicated to delivering best-in-class outcomes and expanding our reach regionally. We have committed to an ambitious new mission to help our community advance beyond initial job placements, providing career advancement programming to help individuals achieve full economic mobility. Founded in 1965 out of the civil rights movement, JobTrain has been serving a diverse clientele through our six Bay Area career and training centers. We create an environment where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming space for our clients. Our vision is to provide long-term support to our clients, enabling them to achieve full economic mobility. In this role, JobTrain seeks an experienced career coach to help build and run a new career coaching service specifically for our Health Care Career Pathway alumni. This program is designed to assist alumni in gaining the skills and support necessary to advance their careers and achieve economic mobility. Alumni who have successfully completed our three-month training program and secured employment will benefit from your guidance as they continue their education and further their careers. You will be expected to meet with alumni and students both in person and virtually, reporting to the manager of career development. This is a full-time hybrid position based at our corporate headquarters in Menlo Park, requiring two days in the office and three days working from home. During the initial training period, more frequent in-office attendance may be required.

Responsibilities

• Work closely with a cross-functional team, including job counselors and the impact team, to build out a program that supports alumni in planning their careers.
• Leverage prototype research and findings about clients and their needs, collaborating with topic-specific consultants.
• Run micro-experiments within the program to test new services.
• Provide one-on-one support for alumni, helping them plan their career paths and providing local career resources and information about their chosen field.
• Address personal and life factors affecting alumni and help them build their own networks.
• Keep alumni confident and accountable to their goals.
• Work closely with the Career Development team to measure outputs and outcomes to determine the effectiveness of the program.
• Use outcomes from micro-experiments to improve the service.
• Document processes with the Manager of Career Development to ensure new team members can easily get up to speed.
• Document all interactions and client updates in Salesforce for proper data collection.

Requirements

• 3+ years of experience in career coaching or recruiting.
• Experience working with similar clients, understanding their motivations and barriers.
• Excellent relationship management skills, comfortable in a mentoring or advising role.
• Excellent communication skills.
• Possess a set of career coaching tools and practices.
• Strong project management skills.
• Basic administrative skills, familiarity with database platforms like Salesforce and spreadsheets.
• Knowledge of the healthcare industry is a plus.

Benefits

• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• 401(k) with 5% match
• Employee assistance program
• Vision insurance
• Life insurance
• Paid sick time