Harvard University - Cambridge, MA
posted about 2 months ago
Full-time - Entry Level
Remote - Cambridge, MA
Educational Services
About the position
The Alumni Relations Assistant plays a crucial role in supporting the University-wide Alumni Engagement and Events Team at Harvard University. This position involves providing administrative support to the Director and assisting with various logistical arrangements for alumni events, ensuring effective communication and engagement with alumni and faculty. The role emphasizes collaboration, organization, and attention to detail in a dynamic environment, contributing to the overall mission of fostering strong alumni relations and enhancing the university's advancement activities.
Responsibilities
- Assists with logistical arrangements for department events including virtual event controls, in-person site selection, AV requests, catering arrangements, staffing, and briefings.
- Manages the creation of web presence, registration forms, surveys, nametags, and materials for University-wide events.
- Staffs University-wide events including handling webinar controls, running registration, aiding in audience flow, running microphones, note taking, etc.
- Manages complex calendars, travel arrangements, and expense reporting.
- Handles administrative tasks, light research, and list pulls.
- Keeps office records and files; provides information to alumni, faculty, and staff; handles correspondence, database management, and supply ordering.
- Coordinates meetings, notes, and follow up for University-wide programs and volunteer committees.
- Engages and stewards Harvard alumni by phone, in writing, and at events.
- Collaborates effectively in a complex organization with multiple constituencies.
- Handles confidential information with appropriate discretion and sensitivity.
Requirements
- One to two years related office experience; education may count towards experience.
- Exceptional customer service skills and strong writing skills.
- Highly organized, proactive, detail-oriented, with the ability to work collaboratively in a multi-task environment.
- Able to think quickly, remain self-motivated, and develop new skills as needed.
- Proficient in Microsoft Office software.
Nice-to-haves
- BA/BS degree or equivalent; office experience in an academic environment ideal.
- Demonstrated strategic thinking and writing skills.
- Demonstrated abilities to evaluate problems accurately and display sound judgment.
- Demonstrated cultural sensitivity and awareness of diversity issues regarding the internal and external Harvard community.
- Experience with databases and/or event management technology preferred.
- Prior experience in complex calendar management and coordinating domestic/international travel arrangements preferred.
Benefits
- Commuter assistance
- Paid parental leave
- Disability insurance
- Health insurance
- Dental insurance
- Tuition reimbursement
- Paid time off
- Employee assistance program
- Vision insurance
- Life insurance
- Retirement plan
