AM GREETER - PART-TIME

Miraval Arizona Resort & Spa - Tucson, AZ

Part-time - Entry Level

Remote - Tucson, AZ

About the position

At Miraval Arizona Resort and Spa, we embrace individuality and forge authentic connections while offering creative opportunities for our guests. As an AM Greeter, you will play a crucial role in welcoming guests and creating a positive first impression. Your interactions will significantly influence the overall restaurant experience, as you will be responsible for providing table accommodations and offering menu recommendations. This position requires a passion for customer service and the ability to ensure guest satisfaction, as you may be the final point of contact for guests. The role of a Greeter is not just about greeting guests; it involves a deep understanding of the restaurant environment and the ability to multitask effectively. You will be expected to manage various tasks simultaneously, including using phones, computers, and iPads while maintaining a friendly and welcoming demeanor. Your previous experience as a restaurant host or hostess will be invaluable in this position, as it equips you with the necessary skills to succeed in a fast-paced environment. At Hyatt, we value exceptional performance and offer great rewards, including career opportunities and a supportive work environment. If you are ready to take on this challenge and contribute to our mission of providing transformative experiences, we invite you to apply for the AM Greeter position.

Responsibilities

• Welcome guests and create a positive first impression.
• Provide table accommodations and offer menu recommendations.
• Ensure guest satisfaction as the final point of contact.
• Manage multiple tasks simultaneously in a fast-paced environment.

Requirements

• Previous customer service experience required.
• Refined verbal communication skills.
• Ability to multitask effectively.
• Familiarity with POS systems and plant-based cooking preferred.
• Problem-solving and organizational skills are key success factors.

Nice-to-haves

• Experience as a restaurant host or hostess.

Benefits

• Employee stock purchase plan
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• Retirement plan
• Complimentary daily colleague meals
• Access to resort facilities (fitness center, spa, and programming)
• Discounted and FREE Hyatt Hotel nights
• Generous Paid Time Off program
• Up to $500 in Wellbeing or Tuition Reimbursement for personal and professional growth
• Participation in iFlex work schedule options, which may include 4 day workweeks, remote workdays, and flexible start times.