Pinehurst Resort - Pinehurst, NC
posted about 2 months ago
Full-time - Entry Level
Pinehurst, NC
Amusement, Gambling, and Recreation Industries
About the position
The AM Server position at Pinehurst is a seasonal role focused on providing exceptional service to guests and members by serving meals and beverages. The role emphasizes genuine hospitality and requires the server to engage with guests, ensuring a memorable dining experience while upholding the company's values and culture.
Responsibilities
- Present menu, answer questions, and make suggestions regarding food, beverages, wines, and service.
- Relay orders accurately to the kitchen and serve courses from the kitchen and service bars.
- Perform assigned side work and stock credenzas according to standard operating procedures (SOP).
- Greet members/guests in a timely, friendly, and professional manner, using their names at least three times during the service period.
- Efficiently deliver and serve food and/or beverage orders.
- Restock the station for the next meal and check out with the supervisor.
- Maintain knowledge of menu items, preparation, and prices.
- Handle financial accounting of each station according to established procedures.
- Properly use the Infogenesis system for order management.
- Respond to and inform the supervisor of any member/guest questions, complaints, suggestions, or maintenance issues.
- Attend resort training classes and outlet staff meetings as required.
- Be available to work in various locations of Food and Beverage outlets depending on business levels, including holidays.
Requirements
- High school diploma or General Education Diploma (GED).
- Minimum of 3 months related experience or equivalent combination of education and experience.
