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Salamander Collection - Charleston, SC
posted 3 months ago
Full-time
Charleston, SC
About the position
The AM Server position at Hotel Bennett involves serving food and beverage items to customers in a friendly and professional manner. The role requires a thorough understanding of the menu and service standards, as well as effective teamwork with other service professionals. The server is responsible for ensuring a clean and organized work environment while adhering to health and safety policies.
Responsibilities
- Take orders for and serve all food and beverage requests using suggestive selling techniques.
- Clear tables during service.
- Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor/Manager.
- Demonstrate complete knowledge of the sequence of service, food and beverage core values, and Hotel Bennett service standards.
- Have full knowledge of the menu and wine list, including ingredients, preparation methods, and garnishes.
- Be aware of all cashiering procedures and handle all payment methods according to the Cash Handling Policy.
- Work effectively with all Service Professionals, such as culinary and server assistants, ensuring efficient teamwork.
- Keep all work areas and stations clean and tidy at all times.
- Perform all opening, side, and closing duties as well as daily and weekly duties to set standards.
- Attend pre-shift, weekly, and monthly meetings to stay informed about events and promotions.
- Operate equipment used in the outlet and protect all assets in the outlet and hotel.
- Assist all guests with inquiries or requests in a pleasant manner.
- Actively participate in and follow all health and safety policies and procedures.
Requirements
- Must be 18 years of age or older.
- High school diploma or GED required.
- A minimum of 6 months experience as a server in a full-service establishment.
- Must be of minimum age to serve alcohol.
- Food safety certification preferred.
- Responsible alcohol vendor certification preferred.
