Amazon - Denver, CO
posted about 2 months ago
The Amazon Dedicated Cloud, AWS for government, team is seeking a cleared Cloud Engineer to join their ranks. This role is pivotal for those who are passionate about implementing innovative cloud computing solutions and tackling some of the most complex technical challenges faced by U.S. Government agencies. The selected candidate will have the opportunity to work with cutting-edge cloud technologies, contributing to the development and operation of the world's largest cloud computing infrastructure, ultimately aiming to create a better future for generations to come. In this position, the engineer will be responsible for creating tools and automation processes that allow engineers to minimize hands-on involvement in deployment and maintenance activities. The goal is to achieve maximum automation in service operations, which requires professionals who can think creatively and simplify complex problems while ensuring an optimal customer experience. The ideal candidate will focus on operational excellence and possess strong troubleshooting skills to manage complex system operations effectively. Daily responsibilities will include supporting AWS Storage and Data services engineering and operations, which encompasses region and feature builds, system health monitoring, device provisioning, troubleshooting network and configuration issues, and documenting engineering recommendations. The engineer will also be responsible for writing after-action reports that capture key events and actions taken, as well as providing on-call support when necessary. This role is integral to maintaining the high standards of service that AWS is known for, ensuring that both AWS customers and fellow engineers benefit from collaborative efforts in ongoing operations and support improvements.