Amazon Fresh Grocery Associate - Irvine, CA

About the position

The Amazon Fresh Grocery Associate role is focused on delivering an exceptional grocery shopping experience for customers. This position requires individuals who are passionate about customer service, eager to learn, and capable of thriving in a fast-paced environment. Associates will engage with customers, manage checkout operations, prepare fresh food items, and maintain store presentation, all while ensuring a high level of service and efficiency.

Responsibilities

• Greet customers and engage in friendly conversations to understand their shopping needs.
• Offer product recommendations and provide information to assist customers in making product-related decisions.
• Use cash register to ring up customer transactions and assist customers in self-service checkout lanes.
• Receive and process in-store and Amazon.com returns.
• Prepare fresh food items such as cold salads, pizzas, rotisserie chickens, and sandwiches.
• Stock shelves and produce, set up merchandise displays, and maintain a clean sales floor.
• Unload product deliveries and organize stockroom.
• Pick items to fulfill customer grocery orders for pickup and delivery.

Requirements

• Must be at least 18 years of age.
• Ability to understand and perform duties safely in English.
• Must have a high school or equivalent diploma.

Nice-to-haves

• 1+ year of customer service experience.

Benefits

• Healthcare (medical, dental, vision, prescription drugs)
• Financial benefits including 401(k) and life insurance
• Wage paid weekly with access to receive up to 75% of your pay at any time
• Paid time off (PTO)
• Employee discounts
• Employee Assistance Program and resources to support health & well-being
• On-the-job training and skills development
• Tuition assistance to help meet educational goals
• Access to employee affinity groups including various cultural and support networks.