Amazon Locker+ Customer Service Associate

Amazon - Ann Arbor, MI

Part-time - Entry Level

Ann Arbor, MI

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Amazon Locker+ Customer Service Associate plays a crucial role in providing exceptional service to customers at Locker+ retail locations. This position involves assisting customers with their orders, managing the delivery and return processes, and ensuring a clean and organized workspace. Associates are expected to connect personally with customers, enhancing their experience while navigating a dynamic work environment.

Responsibilities

• Receive, pick, and stow customer orders, process returns, and prepare for delivery.
• Assist customers with questions they may have.
• Work through problem-solving scenarios for customers.
• Maintain a clean, safe, and organized workspace.
• Manage responsibilities for a Locker+ location, including opening and closing the site.
• Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
• Receive truck deliveries.

Requirements

• Candidates must be 18 years or older.
• Ability to understand and adhere to all job requirements and safety guidelines in English.

Benefits

• Flexible scheduling options including full-time, reduced-time, or part-time hours.
• Anytime Pay allowing instant cash out of earnings after shifts.
• Career advancement opportunities with free training and development programs.