Amazon - Melrose, MA
posted about 2 months ago
Full-time - Entry Level
Melrose, MA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
About the position
The Amazon Locker+ Customer Service Associate plays a crucial role in providing exceptional service to customers at Locker+ retail locations. This position involves assisting customers with their orders, managing the logistics of package delivery and returns, and ensuring a clean and organized workspace. Associates are expected to connect personally with customers, enhancing their experience while navigating a dynamic work environment.
Responsibilities
- Receive, pick, and stow customer orders, process returns, and prepare for delivery.
- Assist customers with questions they may have.
- Work through problem-solving scenarios for customers.
- Maintain a clean, safe, and organized workspace.
- Manage responsibilities for a Locker+ location, including opening and closing the site.
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders.
- Receive truck deliveries.
Requirements
- Candidates must be 18 years or older.
- Ability to understand and adhere to all job requirements and safety guidelines in English.
Benefits
- Schedule flexibility with options for full-time, reduced-time, or part-time hours.
- Shift options including overnight, early morning, day, evening, and weekend shifts.
- Anytime Pay allowing instant cash out of up to 70% of earnings after shifts.
- Career advancement opportunities with free training and development programs.
