Concord Hospital - Laconia, NH
posted about 2 months ago
Full-time
Laconia, NH
1,001-5,000 employees
Hospitals
About the position
The position involves processing inpatient meals, diet orders, special services, consults, transfers, and nourishments in a call center environment to meet specific patient needs according to their physician-prescribed menu. The role requires strong communication skills and the ability to use an automated call distribution system, with a focus on providing excellent customer service to patients.
Responsibilities
- Processes patient meal orders, diet orders, special services, consults, transfers, nourishments, and requisitions.
- Provides customer service to patients.
- Answers incoming phone calls.
- Delivers patient nourishments.
- Actively attends departmental meetings.
- Performs other duties as assigned.
Requirements
- Some additional training beyond high school, but less than an Associates Degree.
- Three months experience in an office, food service, or hospitality related setting.
- Computer experience in a Windows environment required.
- Strong communication skills.
Nice-to-haves
- Experience using an automated call distribution system.
Benefits
- Equal Employment Opportunity employer policies.
- Reasonable accommodations for individuals with disabilities.
