Ambassador/Call Center | Per Diem

About the position

The position involves processing inpatient meals, diet orders, special services, consults, transfers, and nourishments in a call center environment to meet specific patient needs according to their physician-prescribed menu. The role requires strong communication skills and the ability to use an automated call distribution system, with a focus on providing excellent customer service to patients.

Responsibilities

• Processes patient meal orders, diet orders, special services, consults, transfers, nourishments, and requisitions.
• Provides customer service to patients.
• Answers incoming phone calls.
• Delivers patient nourishments.
• Actively attends departmental meetings.
• Performs other duties as assigned.

Requirements

• Some additional training beyond high school, but less than an Associates Degree.
• Three months experience in an office, food service, or hospitality related setting.
• Computer experience in a Windows environment required.
• Strong communication skills.

Nice-to-haves

• Experience using an automated call distribution system.

Benefits

• Equal Employment Opportunity employer policies.
• Reasonable accommodations for individuals with disabilities.