The University of Kansas Health System - Shawnee, KS
posted 3 months ago
The Ambulatory Operations and Informatics Lead at The University of Kansas Health System plays a crucial role in enhancing the efficiency and effectiveness of ambulatory care through the application of informatics knowledge. This position involves collaboration with operational leadership, end users of the electronic health record (EHR), and IT staff to develop and implement standard workflows, assess usability, and recommend optimizations. The lead will serve as the informatics expert on large ambulatory projects, executing these initiatives by leading operational and informatics workflow analysis, design, build, testing, communication, and key performance indicator (KPI) development. The role requires a deep understanding of operational goals to drive optimizations that align with these objectives. In this position, the lead will oversee EHR and operational transformational governance groups, providing essential workflow expertise for the ambulatory system. Responsibilities include leading large health system-wide projects, ensuring the implementation of standard workflows at go-live, and guiding project team members through technology governance bodies. The lead will also advise on regulatory, compliance, and quality standards of EHR documentation, utilizing this knowledge to modify and optimize standard work and system builds. By rounding in clinics, the lead will gain insights into operational workflows and lead EHR optimization efforts to meet ambulatory operational goals and compliance standards. The role demands independent identification of improvement opportunities and the application of change management leadership to guide teammates and operational leaders. The lead will employ Lean methodologies to document standards and enhance ambulatory efficiency, while also identifying barriers to the adoption of standard workflows. Establishing relationships with ambulatory department leadership, physicians, and allied health staff is essential for success in this role. The lead will also support advanced distributed build in the system, triage optimization requests, and ensure alignment of operational and technological components with expected standard workflows in clinics. Additionally, the lead will collaborate with operational leaders to develop policies and procedures applicable to ambulatory practices, and assist in creating reports to measure adherence to these standards.