Ambulatory Patient Representative

$35,000 - $40,000/Yr

Orleans Community Health - Albion, NY

Full-time - Entry Level

Albion, NY

Hospitals

About the position

The Ambulatory Patient Representative at Orleans Community Health is responsible for managing patient check-in and check-out procedures, collecting and verifying patient and insurance information, and scheduling necessary testing. This role is vital to the Admissions Team, requiring strong organizational skills, professionalism, and a commitment to providing excellent patient service.

Responsibilities

• Perform check-in and check-out procedures for patients on multiple provider schedules.
• Collect, verify, and enter patient and insurance information into the system.
• Distribute data and collect copays from patients.
• Schedule necessary testing and obtain authorizations from insurance companies.
• Conduct telephone triage and appointment scheduling.

Requirements

• High school diploma with one year of related medical office experience or completion of an accredited medical office training program.
• Keyboard experience (40-60 wpm).
• Knowledge of various insurance requirements and medical terminology.
• Strong verbal and written communication skills with interpersonal skills.
• Ability to maintain confidentiality and demonstrate professionalism.

Nice-to-haves

• Experience in a medical office setting.
• Familiarity with electronic health records (EHR) systems.

Benefits

• Competitive pay and benefits package including health, dental, and vision insurance.
• Retirement plan with employer contributions.
• 12% shift differential for evening and night shifts.
• Flexible scheduling options.
• Tuition assistance for career growth opportunities.
• Excellent vacation, holiday, and sick leave package.
• Free parking in a safe and quiet location.