AML Refresh Ops - Ops Sr Analyst MKTS

Bank of America - Charlotte, NC

Full-time - Entry Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

This position is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading, and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. The role involves carrying out duties under general supervision and assisting teammates while following established procedures. The Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) team is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. This team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. The analyst will be expected to maintain the accuracy of the client portfolio using internal and external comparison tools, perform research, and conduct moderately complex analyses using established techniques. This includes handling transactions that require special handling and exception handling. Additionally, the analyst will explore methods to enhance processes, reduce risks, and improve client experience. Collaboration with colleagues on the trade and sales support teams, as well as external agents, is essential. The role also involves creating reports, liaising with internal partners to ensure proper client reporting, and assisting with regulatory reporting. The analyst will escalate potential risks and exposures to their manager in a timely manner and assist with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts across multiple product areas or functions. Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures, and regulatory guidelines is a key responsibility, along with reviewing refresh requirements for assigned jurisdictions to ensure adequacy and accuracy before sending requirements to clients.

Responsibilities

• Maintains accuracy of client portfolio using internal and external comparison tools
• Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
• Explores methods to enhance processes, further reduce risks, and boost client experience
• Partners with colleagues on the trade and sales support teams, as well as external agents
• Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalates potential risks and exposures to manager in a timely manner
• Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions
• Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines
• Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.

Requirements

• Two or more years of financial services experience
• Excellent verbal and written communications skills
• Documented experience performing in a process-oriented production environment that changes periodically
• Familiar with MS Office Suite (Excel/Word/Outlook/Access)
• Work in a team environment
• Organize work, prioritize tasks and handle multiple assignments simultaneously
• Successfully meet tight deadlines while ensuring data accuracy and integrity
• Work and execute with minimal supervision or remote management

Nice-to-haves

• Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

Benefits

• Competitive benefits to support physical, emotional, and financial well-being
• Opportunities to learn, grow and make an impact