Analyst 1: Accounts Receivable Services

Pima Community College - Tucson, AZ

Full-time

Tucson, AZ

Educational Services

About the position

The Analyst 1, Accounting, Accounts Receivable Services plays a crucial role in analyzing financial information and providing insights that support the College's leadership and stakeholders. This position involves researching and interpreting data, formulating recommendations, and developing comprehensive reports that inform decision-making processes. The Analyst is responsible for monitoring business processes, financial information systems, and technologies to ensure that they operate with accuracy, efficiency, and compliance with relevant regulations. In this role, the Analyst will analyze student account information, track financial charge and credit postings, and provide customer service support to students and other customers. The work schedule is flexible, with the possibility of working evenings and weekends as needed. The Analyst will be expected to review financial transactions and documents for accuracy, ensuring that funds are available and that all activities comply with college departmental policies. Additionally, the Analyst will develop methods to monitor student account activity, process and track various billing instances, and manage all aspects of student account refund administration. This includes assessing individual accounts for appropriateness and making necessary adjustments. The Analyst will also analyze and reconcile accounts receivable related revenues and expenditures, including tuition and fee monitoring, bookstore charges, financial aid, and contract payments. Input on improvements related to departmental processes will be encouraged, and the Analyst will be responsible for identifying issues and discrepancies in billing or refunding information, formulating solutions, and notifying supervisors of any irregular occurrences. The position requires a proactive approach to customer service, ensuring that students and other constituents receive exceptional support. The Analyst will also be tasked with performing any other duties and responsibilities as assigned by the supervisor.

Responsibilities

• Reviews financial transactions and documents for accuracy, availability of funds, and compliance with college departmental policies.
• Analyzes accounting and financial systems data, researches and interprets information, identifies issues and discrepancies, and formulates recommendations and reports based on findings.
• Develops methods to monitor student account activity.
• Processes and tracks student, third party, and miscellaneous billing instances.
• Administers all aspects of student account refunds, including assessment of individual accounts for appropriateness and adjustment.
• Analyzes and reconciles accounts receivable related revenues and expenditures, including tuition and fee monitoring, bookstore charges, financial aid, and contract payments.
• Provides input on improvements related to departmental processes.
• Analyzes incoming billing or refunding information, identifies issues and discrepancies, and formulates solutions based on findings.
• Reviews and processes student refunds, verifying adherence to College, State, and Federal regulations and policies related to accounts receivable.
• Analyzes student accounts and makes appropriate financial accounting adjustments to student and accounting ledgers.
• Develops solutions to complex accounts receivable services issues, providing exceptional customer service responses to students and other constituents.
• Performs all other duties and responsibilities as assigned or directed by the supervisor.

Requirements

• Bachelor's degree in Accounting, Finance, or a closely related field of study.
• Up to one year of related experience in accounting or finance, or an equivalent combination of certification, education, and experience sufficient to perform the essential duties of the job.

Nice-to-haves

• One to three years of related experience in accounting or finance.