Analyst Advanced Analytics

About the position

As an Analyst in Advanced Analytics Reporting at Ahold Delhaize USA, you will be responsible for managing a portfolio of Business Intelligence Products aimed at enhancing user experience and business outcomes. Your role will involve creating next-generation reporting tools for analyzing digital loyalty programs and omnichannel customer behavior, while also developing and managing analytical tools and reporting systems. This position offers a hybrid work schedule, requiring three in-person days at one of the core locations and two remote days.

Responsibilities

• Create and maintain enterprise-level Business Intelligence reporting, ensuring scalability, reliability, and ease of use.
• Translate complex data into visual stories and prescriptive analytics using Power BI.
• Lead efforts with IT support to integrate cutting-edge BI tools and technologies for advanced analytics and data management.
• Initiate and coordinate large-scale projects to improve digital analytics accuracy and detail.
• Work in close partnership with various teams to gather requirements, design solutions, and implement data-driven projects.
• Provide insights, recommendations, and data-driven guidance to support senior management in decision-making.
• Partner with the Loyalty team to develop and measure strategic enhancements.
• Follow Agile principles to increase speed and frequency of delivery by maintaining organized backlog.
• Establish baseline metrics and analytics.
• Collaborate with business customers and the leadership team to track and report key performance indicators (KPI) against goals.
• Publish queries and datasets to be utilized by the analyst community for understanding customer loyalty program engagement.
• Lead report demonstrations in collaborative analytics sessions with business partners.
• Drive the adoption of self-service analytics tools and empower teams across the organization to make data-driven decisions.

Requirements

• Bachelor's degree in business, Analytics, Finance, Computer Science, Engineering, Mathematics, or a related field.
• 1+ years of experience using big data to synthesize actionable recommendations which improve efficiency and customer experience.
• 1+ years of experience using SQL and BI analytics platform (Power BI, Tableau, etc.).
• Strong business acumen, strong communication skills, and an ability to work effectively with cross-functional teams.
• Ability to create compelling visualizations and dashboards.

Nice-to-haves

• Master's in business administration (MBA), Computer Science or related field (preferred).
• Preferred experience in omnichannel, loyalty, marketing analytics.
• Strong ability to analyze large datasets, extract insights, and interpret trends to drive business decisions.
• Experience with data visualization tools such as Power BI, Tableau.
• Experience in code scripting, such as SQL, Python, R.
• Experience transforming and optimizing data using Databricks or other big data tools such as DBT, Snowflake, Jupyter Notebook.
• Commitment to staying updated with the latest BI trends and technologies.

Benefits

• Flexible/hybrid work schedule
• Opportunities for personal and professional growth
• Commitment to Diversity, Equity, Inclusion and Belonging
• Support for total wellness encompassing physical, financial, and emotional wellness