Analyst Business Systems IT

Medline Industries - Libertyville, IL

Full-time - Mid Level

Libertyville, IL

1,001-5,000 employees

Miscellaneous Manufacturing

About the position

The Analyst Business Systems IT role at Medline Industries is a full-time position focused on optimizing procure-to-pay processes through the Coupa application. The successful candidate will serve as a subject matter expert, leading requirements gathering sessions, collaborating with cross-functional teams, and enhancing user experiences. This position requires strong analytical skills, attention to detail, and the ability to manage complex projects with minimal supervision.

Responsibilities

• Develop a comprehensive understanding of the Coupa Platform functionality, capabilities, and implementation specifics.
• Become the go-to subject matter expert for all things related to Coupa.
• Lead and drive requirements gathering sessions with multiple stakeholders with minimal dependency from Lead or Manager.
• Organize and engage in effective meetings with the team and business.
• Identify the inter-dependencies of complex projects across domains.
• Communicate and collaborate with cross-functional teams including senior leaders and executives.
• Research technologies/solutions available with minimal dependency on lead/manager.
• Take ownership of deliverables and improve existing processes.
• Define standards for team deliverables and processes.
• Prioritize primary assignments and ad-hoc work for junior team members.
• Provide feedback to team members as required.
• Interpret business requirements to functional designs.
• Collaborate with Developers on technical designs and development.
• Perform implementation and configuration activities including prototyping, analysis, system configuration, operational implementation and process documentation.
• Work with business partners for the development and implementation of new systems and enhancement of existing systems.
• Develop reports and dashboards while working with large datasets within applications.
• Ensure solutions are tested/validated sufficiently before being implemented in production.
• Test planning and testing results with minimal level of input and review from management.
• Work with business partners to ensure process and system changes are communicated clearly and that users are informed and/or trained sufficiently.

Requirements

• Bachelor's degree in business or IT related field.
• At least 5 years' experience working with Coupa application.
• Experience in configuration tasks, including maintaining system settings, content groups, enterprise data, company codes, chart of accounts, and tax codes.
• Experience monitoring control reports, analyzing data, and assisting with creating queries and reports.
• Experience managing user accounts, permissions, and access rights within the Coupa system.
• Experience configuring requisition, purchase order (PO), and invoice workflows.
• Experience handling system upgrades, patches, and new feature rollouts.
• Experience providing support to end-users, troubleshooting issues, and resolving system-related problems promptly.
• Experience ensuring compliance with internal controls, security protocols, and best practices while administering the Coupa system.

Nice-to-haves

• Coupa certification preferred.
• Experience applying project management methodologies.
• Broad knowledge of hardware, software, and programming.
• Experience documenting complex processes and generating supporting diagrams.

Benefits

• 401(k)
• Employee assistance program
• Paid time off