Analyst, Case Management - $3,000 Sign on Bonus Bilingual Spanish/English (Field Based Must live near Miami-Dade County FL)

$43,888 - $76,502/Yr

CVS Health - Miami Beach, FL

Full-time - Entry Level

Miami Beach, FL

Health and Personal Care Retailers

About the position

The Case Management Coordinator at CVS Health plays a crucial role in assessing, planning, implementing, and coordinating case management activities for members. This position emphasizes a human-centric approach to health care, requiring significant travel within Miami Dade county to meet members face-to-face. The role is designed for self-motivated and detail-oriented individuals who can manage a caseload of supportive and medically complex members, ensuring their overall wellness through effective communication and coordination of services.

Responsibilities

• Telephonically and/or face-to-face assess, plan, implement, and coordinate all case management activities with members.
• Evaluate the medical needs of members to facilitate their overall wellness.
• Manage a caseload that includes supportive and medically complex members.
• Develop proactive courses of action to address issues and enhance member outcomes.
• Determine appropriate services and supports based on members' health needs, including prior authorizations and coordination with providers.

Requirements

• Bilingual in English and Spanish.
• 1+ year of experience in behavioral health or a long-term care setting.
• Ability to multitask, prioritize, and adapt to a fast-paced environment.
• Effective verbal and written communication skills.
• Computer proficiency in Microsoft Word, Excel, and Outlook required.
• Experience in case management and discharge planning.

Nice-to-haves

• Managed Care experience.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs and education assistance.
• Free development courses.
• CVS store discount and discount programs with partners.
• Paid Time Off (PTO) and paid holidays.