Analyst - Credit and Collections

$46,176 - $57,741/Yr

WESCO - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

As a Credit & Collections Analyst at Wesco, you will play a vital role in managing credit information and ensuring timely payments from customers. This position involves reviewing overdue accounts, contacting customers for payment confirmations, and handling bond-related matters. You will work closely with various teams to assess creditworthiness and resolve disputes, contributing to the overall financial health of the organization.

Responsibilities

• Monitors past due invoices and makes a high volume of collections contacts via phone, e-mail, or customer portals.
• Works with the customer to determine the root cause of disputes for unpaid or short-paid invoices and documents detailed reasons.
• Performs customer account reconciliations, including research of unapplied cash, credits, and unearned discounts.
• Evaluates collectability of unearned cash discounts, finance charges, and small dollar invoices, performing write-offs of uncollectable amounts within their level of authority.
• Obtains appropriate credit information to rate creditworthiness of new and existing accounts within assigned portfolio.
• Works cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to gather and review documents, including purchase orders and credit applications.
• Reviews orders on credit hold by assessing creditworthiness of customers and makes recommendations for order release to supervisor.

Requirements

• Associate's Degree in Accounting, Finance, Supply Chain, or Business required; Bachelor's Degree preferred.
• 1 year required, 3 years preferred, of experience with accounts receivable, accounting, finance, supply chain or general business.
• 1 year required, 3 years preferred, of knowledge of computer system applications: Microsoft Office, including Outlook, Excel, and Word, and familiarity with an ERP platform (e.g., Oracle, DAX, AS400 etc.) required.
• 1 year required, 3 years preferred, of commercial, business to business, credit and collection experience in a high-volume environment required.
• 1 year required, 3 years preferred, of working with trade credit and other third parties (e.g., D&B, Experian, Equifax, NACM, CreditSafe) to obtain credit information.

Nice-to-haves

• Licenses/Certificates/Designations - NACM or similar preferred.
• High level of Excel knowledge preferred.
• Strong written, oral communication and interpersonal skills with a positive disposition.
• Strong organizational skills and solution-oriented philosophy preferred.
• Ability to work independently as well as in a team environment.
• Strong attention to detail with a passion for accuracy.
• Willingness to accommodate temporary working hour changes as required by workflow is preferred.
• Ability to prioritize tasks and demonstrate a willingness to accept new challenges is preferred.

Benefits

• Competitive hourly wage ranging from $22.20 to $27.76.
• Participation in an incentive plan for eligible positions.
• Comprehensive benefits plan including health insurance, retirement plans, and more.