Analyst, Data and Impact

$70,000 - $73,000/Yr

Chicago Housing Authority - Chicago, IL

Full-time - Mid Level

Remote - Chicago, IL

Miscellaneous Manufacturing

About the position

The Analyst position at the Chicago Housing Authority supports the Resident Services Division by managing and analyzing data to inform strategic and policy decisions. This role involves collaboration with program teams to develop data systems, enhance data literacy, assist with survey design, draft reports, and coordinate communication efforts. The position provides valuable experience in creating data processes that drive storytelling and improve outcomes through informed decision-making.

Responsibilities

• Assists with data collection and prepares initial data summaries and reports to support the Manager in goal-setting processes.
• Tracks progress on goals, updates metrics, and reports discrepancies to the Manager.
• Organizes and maintains documentation, ensuring all strategy and goal-setting materials are up-to-date and accessible.
• Supports the coordination, administration, and scheduling of quarterly meetings, including managing invitations, agendas, and logistics.
• Conducts regular audits of data processes within Resident Services, identifying inefficiencies and proposing solutions for optimization.
• Leads the design and development of data collection and reporting tools, ensuring they meet program and reporting requirements.
• Manages recurring and ad hoc data requests, coordinating with internal teams and external stakeholders to fulfill data needs.
• Develops and maintains data dashboards and visualizations, presenting findings to program teams and leadership.
• Provides data and information to internal departments to support external reporting requirements.
• Supports the Manager in developing communication materials, assisting with drafting reports, presentations, and newsletters.
• Coordinates logistics and administration for communication projects, managing schedules, meeting preparations, and follow-up actions.
• Assists with content development and management for the Resident Services website and newsletter, ensuring information is current and aligned with strategic messaging.
• Collects and organizes data and information for external partners and research collaborations.
• Liaises with internal teams to gather necessary information for reports and communication materials, ensuring timely and accurate content delivery.
• Supports multiple projects simultaneously and responds to change in a positive manner.

Requirements

• Bachelor's degree in a relevant field or appropriate combination of education and experience.
• Minimum of two (2) years' experience in a non-profit, research, policy, or government-related capacity.
• Proficiency in Microsoft Office, especially Excel.
• Experience with data analysis tools like R, STATA, or SPSS is a plus.
• Strong organizational and communication skills to manage multiple tasks and interact with a diverse team.
• Self-directed, motivated, team-oriented, and able to work independently on complex projects.

Nice-to-haves

• Experience with survey design and data visualization tools.
• Familiarity with data management systems.

Benefits

• Hybrid remote work options (up to two days per week).
• Work-life balance with a standard 8-hour shift, Monday to Friday.