Analyst, Digital Analytics & Customer Research
American Airlines Group•Dallas, TX
458d
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About The Position
The Analyst, Digital Analytics & Customer Research position at American Airlines is a key role within the Customer Experience Analytics organization. This position focuses on providing actionable insights through custom and syndicated research, primarily responsible for project-based assignments that require strong analytical skills and the ability to present information clearly. The role involves working with internal clients to determine research needs, implementing large-scale research projects, and analyzing data to support customer satisfaction and journey analytics.
