Analyst - EFT Funds Servicing Team

JPMorgan Chase - Boston, MA

Full-time - Entry Level

Boston, MA

10,001+ employees

Credit Intermediation and Related Activities

About the position

As an ETF operations analyst within the Fund Servicing team at J.P. Morgan, you will support the Basket Operations Team by managing ETF order activity and maintaining strong relationships with clients and Authorized Participants. This role involves key responsibilities in ETF record keeping, capstock activity, and participation in industry initiatives, providing a dynamic work environment focused on continuous learning and process improvement.

Responsibilities

• Manage all ETF order activity and related queries
• Be responsible for the daily management of a client's trading activity including reviewing reconciliation breaks on Shares and Valuation and related client queries
• Be responsible for daily publication of key deliverables to DTCC/NSCC
• Participate in industry working groups, initiatives and current events related to ETF
• Reconcile accurately and efficiently against all core controls and procedures for all relevant ETF and TA deliveries
• Participate in discussions with Fund Sponsors looking to launch new ETF products
• Provide monthly KPI reporting to clients and senior management

Requirements

• Bachelor's degree and 1+ years of industry experience
• Quick learner both technical knowledge and systems
• Strong analytical, prioritization, organizational, managerial and time management skills
• Ability to be effective in a global operating environment and a matrix management organization
• Ability to build and maintain effective working relationships with clients and counterparties
• Excellent customer service skills with attention to detail
• Results oriented; ability to create and sustain a target driven environment

Nice-to-haves

• ETF industry experience
• Advanced Excel skills, VBA, etc
• Strong knowledge of complex corporate actions and dividend income

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching