Eversource Energy - Berlin, CT

posted 2 months ago

Full-time - Entry Level
Berlin, CT
Utilities

About the position

The Analyst, Gas Training and Compliance position at Eversource involves supporting, analyzing, and enhancing processes within the Gas Training & Compliance Department. The role requires collaboration across teams to identify risks, manage data, and ensure compliance with operator qualifications. The analyst will prepare reports, track project progress, and maintain training records, contributing to the overall efficiency and effectiveness of the department.

Responsibilities

  • Identify potential risks and work with the team on assessment, mitigation, and monitoring.
  • Create, analyze, and report on training data using various information systems.
  • Prepare reports on the status of identified risks and gaps, summarizing findings and developing strategies for management.
  • Collect data from various resources and summarize reports with recommendations for best practices.
  • Research and identify metrics to monitor operator qualifications testing and risk status.
  • Develop and produce accurate, consistent, and timely reporting.
  • Review user requests for enhancements to the Learning Management System (LMS) and communicate options to satisfy business needs.
  • Assist in identifying inefficient department processes and create/change procedures for improvement.
  • Prepare quantitative data for the Operator Qualification Program.
  • Handle overall communications, risk, and issue resolution for projects.
  • Track and report project progress, preparing reports for upper management.
  • Manage the EWN (Gas Operator Qualification) system for internal clients, including workflow management and reporting.

Requirements

  • Associate's degree or equivalent work experience required.
  • 1-3 years of related experience required.
  • Valid driver's license required.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Good communication (written and verbal) and presentation skills.
  • Strong analytical skills with the ability to draw sound conclusions and act decisively.
  • Ability to handle multiple assignments and projects in a fast-paced environment.
  • Strong customer focus and integrity.

Nice-to-haves

  • Working knowledge of OQ regulations and processes.

Benefits

  • Competitive total rewards program including salary and incentives.
  • Comprehensive benefits overview available on the career site.
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