Concentra - Addison, TX
posted 3 months ago
Overview: Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better. The Analyst I, Middleware Systems is responsible for monitoring, installation, configuration, administration, troubleshooting, deployment, and maintenance of technology solutions. This role involves providing technical support, troubleshooting problems, and performing scripting/programming to ensure stable and efficient operation of technology solutions. Responsibilities: The Analyst I will understand the middleware and integration strategy and document detailed requirements. They will partner with key technical resources and vendors to understand technical requirements and perform end-to-end impact assessments for any technical changes, analyzing how they may impact upstream and downstream systems and processes. The role includes documenting any technical procedures, identifying needed reporting, instrumentation, and analytics in support of automation, and developing software tasks in accordance with Information System standards and methodologies. The Analyst will solve technical problems and make improvements to Concentra's system, which includes deployment, monitoring, and maintenance. They will build tools for internal use to improve and support the build and deployment process, improve automated deployments, monitoring, management, and incident response, and develop infrastructure and configuration as code. Additionally, they will perform troubleshooting of both application and infrastructure issues and ensure critical systems, applications, and services are always up and running by monitoring, gathering, and analyzing data from different network sources. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.