Analyst, Investigative

$63,294 - $94,640/Yr

Ross-Shire Engineering - Dublin, OH

Full-time - Entry Level

Dublin, OH

1,001-5,000 employees

General Merchandise Retailers

About the position

The Investigative Analyst role at ROSS is a key position within the corporate Loss Prevention Investigations team, focused on safeguarding the company's assets from theft. This position involves executing investigative routines, analyzing theft incidents, and collaborating with various business partners to resolve issues related to cash and merchandise loss. The role emphasizes the importance of effective communication and relationship-building to drive investigations to conclusion and enhance operational security.

Responsibilities

• Execute investigative routines leveraging tools such as Aspect, electronic journal, LPMS, and other investigative resources to identify potential internal and external theft incidents.
• Partner and strategize with corporate and field business partners on shortage analysis such as conducting theft analysis research.
• Perform remote monitoring observations (i.e. virtual services) to support and drive shortage resolution.
• Perform in-depth theft and fraud analysis, and provide recommendations to field LP team partners and Investigations team management to validate and resolve each incident.
• Effectively respond to and communicate findings from theft and fraud investigations and analysis to the appropriate audience.
• Identify, communicate and resolve CCTV fidelity and functionality issues while recommending solutions to address repeat or widespread issues.
• Develop, maintain and foster effective working relationships with field and corporate LP partners to identify, investigate, and resolve all potential theft and operational loss in a timely manner.

Requirements

• BA degree or greater is desired, preferably in Criminal Justice, Finance, or Business.
• 1-3 years of relevant work experience preferred.
• Intermediate to Advanced proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint).
• Excellent written and verbal communication and presentation skills.
• Excellent analytical skills and demonstrated ability to solve problems.
• Experience with exception reporting and CCTV systems preferred (i.e. XBR, Aspect, etc.).
• Self-motivated individual who can be successful in a fast-paced environment, with little to no supervision.
• Must demonstrate the ability to be flexible and adapt to changing priorities.
• Excellent planning, organizing and detail orientation skills.
• Maintains confidentiality concerning all information and projects.
• Experience working in multi-unit Retail is a plus.

Nice-to-haves

• Experience with exception reporting and CCTV systems preferred (i.e. XBR, Aspect, etc.).
• Experience working in multi-unit Retail is a plus.

Benefits

• Competitive base pay range of $30.43 - $45.50 depending on experience and qualifications.
• Opportunities for career growth and development.
• Inclusive work environment with a commitment to Diversity, Equity & Inclusion.