Flex - Austin, TX
posted 3 months ago
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary team who build great products and contribute to our growth, we're looking to add a/an Analyst, IT Operations located in Austin, TX. Reporting to the Information Technology Manager, the Analyst, IT Operations role will be responsible for analyzing complex business problems in order to solve them with automated systems. You will also be responsible for creating automated systems in order to make them more efficient. You will provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and provide intensely collaborative consultation to users in the area of automated systems. A typical day in this role includes determining required improvements on the systems, supervising its correct implementation in order to meet customer requirements, assisting the team on the determination of methods and procedures of new assignments, writing functional and technical specifications for developers, and verifying newly developed processes. You will be responsible for analysis, evaluation, testing and debugging for shop floor application programs in support of various manufacturing areas, providing day-to-day end user service and technical support, performing software configuration and setups of new customers in the MES tracking system, and troubleshooting software and hardware failures while identifying network problems related to shop floor computers. Additionally, you will be involved in writing medical documentation that is compliant with FDA regulations for medical customers.