Analyst, IT Operations

246 Flextronics America, LLC - Austin, TX

Full-time - Mid Level

Austin, TX

10,001+ employees

About the position

The Analyst, IT Operations role at Flex is designed to support the extraordinary team that builds innovative products. This position focuses on analyzing complex business problems and developing automated systems to enhance efficiency. The Analyst will provide technical expertise, evaluate systems and procedures, and ensure that customer requirements are met through effective implementation and support of automated systems.

Responsibilities

• Determine required improvements on the systems and supervise their correct implementation to meet customer requirements.
• Assist the team in determining methods and procedures for new assignments.
• Write functional and technical specifications for developers.
• Verify newly developed processes and ensure they meet specifications.
• Analyze, evaluate, test, and debug shop floor application programs in support of various manufacturing areas.
• Provide day-to-day end user service and technical support.
• Perform software configuration and setups for new customers in the MES tracking system.
• Troubleshoot software and hardware failures and identify network problems related to shop floor computers.
• Write medical documentation that complies with FDA regulations for medical customers.

Requirements

• Minimum 7 years of industry experience working with SQL/MES Application (FlexFlow).
• Experience in creating SSRS Reports.
• Ability to create Stored Procedures, Triggers, Views, and Indexing.
• Support for Relational Database Management Systems (RDBMS) including SQL, T-SQL, and SQL-Profiler.
• Experience with client/server application interfaces and distributed systems interfaces.

Nice-to-haves

• Experience with Tableau Data Visualization.
• Knowledge of Ignition SCADA and its core modules.
• Basic Python programming skills.
• Experience with OPC servers and PLC integration for data capture and configuration.
• Familiarity with .NET Programming and API Programming.
• Experience with Non-Relational Databases (ELK, MongoDB).

Benefits

• Full range of medical benefits
• Dental insurance
• Vision insurance
• Life insurance
• Matching 401K
• Paid time off (PTO)
• Tuition reimbursement
• Employee discounts at local retailers
• Bonus eligibility