Health Alliance Plan - Troy, MI
posted 26 days ago
Full-time - Entry Level
Hybrid - Troy, MI
Insurance Carriers and Related Activities
About the position
This entry-level Analyst position focuses on Market Strategy and Customer Analytics, primarily working from home with occasional in-person meetings in Troy, MI. The role involves developing and implementing data collection programs to support various customers, including executive leadership and regulatory bodies, by generating reports and maintaining comparative databases for performance review and operational effectiveness.
Responsibilities
- Explore and recommend market and growth strategies by collecting research and data.
- Perform statistical analysis as needed.
- Develop techniques to gather data, streamlining and automating processes.
- Create and update comprehensive industry, competitor, and customer models, including market share and growth projections.
- Integrate market and competitive intelligence from multiple sources to develop reports and information tools.
- Provide research and analysis to support strategic initiatives related to growth and customer satisfaction.
- Assist with customer research projects, including surveys, focus groups, and journey maps.
Requirements
- Bachelor's degree required.
- 1-2 years of experience in Market Research, Data Analytics, Customer Experience, or Market Strategy required.
- Master's degree preferred.
- Experience in the Health Insurance or Healthcare industry preferred.
Nice-to-haves
- Master's degree in a relevant field.
- Experience in the healthcare industry.
Benefits
- Work from home flexibility.
- Occasional in-person meetings in Troy, MI.
