Analyst-Operations (Non Exempt)
American Express•Sunrise, FL
541d•$41,600 - $69,992
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About The Position
The Analyst-Operations position at American Express involves supporting the Global Optimization and Call Management Team (GOCM) in ensuring effective workforce planning and operational performance across various business units. The role focuses on real-time management strategies, monitoring service level objectives, and providing insights to enhance performance. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a collaborative spirit to achieve departmental goals while maintaining high standards of work.
