Analyst - Product Management
Hiscox - USA, CT
posted 2 days ago
About the position
As a Product Analyst in the Product Management organization, you will be responsible for analyzing business trends and evaluating performance across a number of different lines of business. These lines of business include GL, Property, Cyber, and E&O within our Digital platform. You will also get exposure to E&O and Cyber within our Broker distribution channel. You will help the product management team set the product vision, strategy, and roadmap, and work closely with cross-functional stakeholders such as engineering, design, marketing, sales, underwriting, claims, and customer service to deliver world-class products that meet the needs and expectations of our target segments. You will also have the responsibility for building tools and capabilities to ensure quality, consistency, and efficiency across all product initiatives.
Responsibilities
- Conducting market research and analysis to identify customer segments, needs, pain points, opportunities, and trends in the small commercial insurance space
- Building tools and capabilities that help the organization monitor and evaluate performance of various initiatives across all lines of business
- Measuring and monitoring the product performance and customer satisfaction using quantitative and qualitative methods
- Partnering closely with Actuarial teammates to perform annual rate review analysis
- Collaborating with underwriting and distribution teammates to develop go-to market strategies, and monitor the effectiveness of various initiatives
Requirements
- 2+ years of experience in product management, preferably in the insurance or financial services industry
- Bachelor's degree in business, economics, risk management, engineering, computer science, or related field
- Experience in the Small Commercial or Personal Insurance market
- Experience with analytical tools / programming languages and databases (examples: R, Python, and SQL)
- Highly analytical and data-driven mindset, with the ability to use quantitative and qualitative methods to measure product performance and customer satisfaction
- Agile and adaptive working style, with the ability to thrive in a fast-paced and dynamic environment
Benefits
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short- term disability and long-term disability coverage
- 24 Paid time off days plus 2 Hiscox days, 10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
- Paid parental leave
- 4-week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees' mental health and wellbeing
- 2023 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness program
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary drinks
- Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation
