Analyst/Sr Analyst, Schedule and Block Business Intelligence

American Airlines Group • Dallas, TX

387d

About The Position

The Analyst/Sr Analyst position in Schedule and Block Business Intelligence at American Airlines is focused on supporting the Operations Schedule and Block Product Management and Analytics team. This role involves building intelligence around block performance, enhancing block methodologies, and assessing future schedule feasibility. The analyst will collaborate with various teams to develop technology tools that improve integrated schedule design and provide analytical support to product owners and operations planning teams.

Requirements

• Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, Computer Science, Data Science, Statistics, or related field
• 2+ years of experience in using data analysis to answer business questions and to assess the added value of recommendations
• Experience with Microsoft Office (PowerPoint and Excel)
• Experience with data retrieval languages (e.g. SQL, SparkSQL, MySQL, NoSQL)
• Experience with 1 or more programming languages (e.g. R and Python)
• Experience with Cloud Computing and/or Distributed Computing (e.g. Databricks, Spark, AWS)
• Experience with reporting and data visualization tools and techniques (e.g. Tableau, PowerBI)

Nice To Haves

• MBA or MS in Operations Research, Data Analytics, Industrial Engineering, Information Systems, Computer Science, Applied Math, Statistics or related field
• Experience with Microsoft Azure (storage accounts, service principal, Azure Data Factory and active directory)

Responsibilities

• Support Product Owners and Operations Research in the development and analysis of new and existing schedule and block tools, application features and performance
• Mine, model, analyze, and evaluate operational data to identify root cause factors impacting network reliability
• Perform advanced business analysis using SQL and Python/R to develop prescriptive operational improvement plans
• Provide periodic reports to the operating departments focusing on trends and anomalies
• Create and maintain dashboards and reporting of key metrics on future schedules for various operational stakeholders
• Automate and improve current programs, processes, reports and forecasts using SQL and/or Python/R
• Analyze and develop requirements and provide documentation for IT projects
• Define data infrastructure, pipelines and strategy together with IT and Ops Research to support schedule and block tools
• Respond to ad hoc data/analysis requests around future and past schedules and block forecast and performance from various departments
• Develop presentations and present findings with recommendations to key stakeholders and senior management
• Work collaboratively with various teams across the schedule and block domain (Network Planning, Crew Planning, IOC, TechOps, etc.) to develop innovative and insightful solutions to improve performance

Benefits

• Travel Perks: Access to 365 destinations on more than 6,800 daily flights across the global network
• Health Benefits: Access to health, dental, prescription and vision benefits from day one
• Wellness Programs: Tools, resources, and support for personal wellness
• 401(k) Program: Available upon hire with employer contributions after one year
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Air Transportation
• Education Level: Bachelor's degree