Analyst-University Accounts Receivable - CS Financial Services University

Baptist Memorial Healthcare Corp - Memphis, TN

Full-time - Entry Level

Memphis, TN

About the position

The Analyst-University Accounts Receivable position at Baptist Memorial is a critical role responsible for managing the billing, analysis, customer service, and collection of student accounts. This includes overseeing University cashiering functions and providing accounting support. The incumbent will engage in both written and verbal correspondence with students, faculty, staff, and vendors to ensure the maximum cash flow to support the operations of the University. Under the general supervision of the Director of Financial and Business Services, this position requires a commitment to maintaining accurate financial records and ensuring compliance with established guidelines. The role involves a variety of responsibilities, including the maintenance and analysis of student accounts, coordinating communication with various stakeholders regarding financial obligations, and implementing effective registration and payment processes. The Analyst will actively collect payments on student accounts to maximize cash flow and process refunds as necessary. Additionally, the incumbent will be responsible for depositing collected funds according to established procedures and preparing the necessary documentation for posting these deposits into the general ledger system. General accounting tasks will also be part of the role, requiring collaboration with the Accountant to create accounting entries and maintain related documentation. The Analyst will monitor and develop strategies to ensure optimal service and operations in all areas related to student accounts within the Business Office. Serving as a liaison between the Business Office and other internal departments, as well as external agencies, is also a key aspect of this position. The Analyst will perform related responsibilities as required or directed, contributing to the overall efficiency and effectiveness of the financial services provided by the University.

Responsibilities

• Maintain, analyze, and collect all student accounts.
• Coordinate and communicate with students, parents, faculty, staff, and vendors in management of financial affairs to meet obligations to the University.
• Analyze, plan, and implement the registration and payment process to maximize cash flow and ensure appropriate payment of accounts by all students.
• Deposit all monies collected according to established guidelines and prepare appropriate paperwork for posting deposits into the general ledger system.
• Carry out general accounting tasks according to standard procedures in coordination with the Accountant to create accounting entries and maintain related documentation.
• Monitor and develop efforts to ensure optimal service and operation in all student account related areas of the Business Office.
• Serve as a liaison for the Business Office and other internal departments and external agencies.
• Perform related accountabilities/responsibilities as required or directed.

Requirements

• Bachelor's degree in accounting (desired).
• Three to four (3-4) years of accounts receivable experience with cash handling, accounting, billing, and collections (minimum).
• Knowledge of mathematics and basic accounting principles.
• Demonstrated analytical skills in basic accounts receivable, accounting, billing, and collections.
• Ability to multitask and organize/prioritize a demanding workload.
• Excellent time management, organizational, and interpersonal skills.
• Proven customer service, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proven attention to detail, accuracy, and timeliness.
• Technically competent and proficient in Microsoft Office Word, Excel, and PowerPoint.
• Ability to accurately perform sorting, filtering, and formatting data in Excel, utilize formulas, and create pivot tables (a plus).
• Higher education experience and familiarity with automated receivable systems (preferred).

Nice-to-haves

• Experience in higher education financial services.
• Familiarity with automated receivable systems.

Benefits

• Competitive salaries
• Paid vacation/time off
• Continuing education opportunities
• Generous retirement plan
• Health insurance, including dental and vision
• Sick leave
• Service awards
• Free parking
• Short-term disability
• Life insurance
• Health care and dependent care spending accounts
• Education assistance/continuing education
• Employee referral program