Analyst, Value Analytics & Operations

$76,500 - $100,000/Yr

Cedar Recruitment Limited - New York, NY

Full-time

New York, NY

Administrative and Support Services

About the position

The Analyst, Value Analytics & Operations at Cedar is responsible for leveraging data analysis and operational processes to enhance client engagement and streamline operations. This role focuses on contributing to client value stories, maintaining operational processes, and collaborating with various teams to implement process improvements. The ideal candidate will possess strong data skills and a passion for problem-solving in a fast-paced environment.

Responsibilities

• Contribute to data portion of client Quarterly Business Review process; support efforts with Marketing and Value Engineering to create new, compelling value stories and narratives on a quarterly basis and help maintain QBR template and Looker updates.
• Contribute to telling client value stories by creating and maintaining enablement materials and working with teams to make process improvements, operationalizing repeatable processes into self-serve dashboards, templates, and playbooks.
• Conduct data analysis including investigating changes in standard Cedar metrics utilizing Looker, utilizing SQL to investigate reporting discrepancies, creating custom reports and queries for clients, and refreshing annual analyses that inform client-specific value stories.
• Maintain operational processes to inform the rest of the organization, including Financial Health Scores and monthly payment attribution mapping for clients.
• Grow into becoming a Subject Matter Expert (SME) for Cedar reporting, serving as the first tier of escalation for client and internal questions for reporting.
• Enable the delivery of client value stories by contributing to client-facing materials, maintaining playbooks and client-specific documentation, and marketing collateral.
• Maintain a culture that adheres to Cedar's values of focusing on our vision, using good judgment, applying a growth mindset, and rejecting mediocrity.

Requirements

• 2+ years work experience in a client-facing role
• Prior experience in client services (e.g., management consulting, investment banking) is a plus
• Healthcare experience is a plus
• Proficiency in conducting custom data analysis and ability to troubleshoot and diagnose issues utilizing healthcare data sets
• Proficiency in Excel, Google Sheets, Google Slides, Looker, and SQL
• Excellent listening and communication skills (verbal and written) with the ability to translate data and insights into compelling, executive-facing narratives
• Strong analytical skill set, attention to detail, and passion for problem solving
• Demonstrated self-starter mentality and ability to thrive in an entrepreneurial, cross-collaborative environment
• Experience working in a cross-functional capacity across business teams

Benefits

• Competitive salary range of $76,500 - $100,000
• Equity eligibility
• Comprehensive benefits and wellness package