SitusAMC - Charleston, WV
posted 2 months ago
SitusAMC is seeking an Analyst for Warehouse Administration & Finance Operations in Charleston, West Virginia. This role is pivotal in executing day-to-day operational activities for the Warehouse Financing business and its clients. The Analyst will be responsible for a variety of tasks that ensure the smooth operation of client services, including uploading data tapes, determining loan eligibility, identifying errors, executing fundings, managing margin calls, and providing servicing updates and loan settlements. The position requires a proactive approach to client needs, ensuring that all requests are handled efficiently and effectively. In this role, the Analyst will lead the process of providing direct operational support to external clients, aligning their ongoing business needs with technical and operational solutions. This includes creating and participating in prospective client presentations, managing tasks related to warehouse financing in the ProMerit platform, and overseeing professional communication with clients through various channels such as conference calls, Zoom meetings, and emails. The Analyst will also coordinate meetings, send out planners, and take notes during calls to ensure all client interactions are documented and actionable. The position demands a collaborative spirit, as the Analyst will liaise with offshore resources to ensure seamless coverage of all client requirements and work closely with the marketing team to prepare materials for external distribution. The Analyst will also be expected to adapt to changes in the work environment and manage competing demands while maintaining a focus on quality and client satisfaction.