Tiktok - San Jose, CA
posted 3 days ago
TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. As part of the Data Platform team, the Analytic Product Operation role is crucial in ensuring the smooth operation of our data analytic products, which include Business Intelligence (BI) tools and User Behavior Analysis (UBA). This position involves not only the operational management of these products but also providing essential training to users within the organization. The successful candidate will conduct training sessions, create training materials, and assist users in understanding and utilizing the products effectively. This role requires a deep understanding of various use cases for the products, ensuring that users can leverage the tools to their fullest potential. In addition to training, the role includes on-call service responsibilities, ensuring that any critical issues or emergencies related to the products are addressed promptly and efficiently. Building and maintaining strong relationships with both local and global teams is essential, as this role involves consolidating and filtering feedback, analyzing it, and collaborating with relevant teams to develop effective solutions. The ideal candidate will possess a strong product perspective, business acumen, and a user-centric approach, enabling them to navigate the complexities of product operation in a dynamic environment. At TikTok, we believe in creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our commitment to diversity and inclusion is reflected in our workplace culture, which connects people from across the globe. We are passionate about inspiring creativity and bringing joy, and we hope to find candidates who share this vision.