Intuit - Mountain View, CA
posted about 2 months ago
We are seeking a highly skilled and experienced Principal Data Architect and Analytics Engineer to join our Service Analytics team at Intuit. This role is pivotal as Intuit embarks on an exciting transformation to become an "AI-driven Expert Platform," which aims to partner with experts to address the most pressing customer challenges. The Service Analytics team provides foundational insights that enable and support a two-sided marketplace connecting our customers to our experts. The ideal candidate will possess a unique blend of technical expertise in data architecture, engineering, and analytics. This includes a strong focus on designing scalable Service/Operations data models, integrating AI models into data architectures to create and transform data, optimizing data pipelines, and providing actionable insights through advanced analytics and data visualization techniques. The role requires a proactive approach to continuously monitor data and system performance, proposing and implementing improvements as necessary to enhance the overall efficiency of the analytics team. In this position, you will be responsible for owning the Expert Network and Modern Operations data architecture. You will partner with data engineering and broader analytics teams to build durable and accurate data marts, as well as build automated and scalable data pipelines that refresh frequently and within short time frames. Your expertise will also be crucial in advising business leaders and product development teams on how to best harness available data to support critical business needs and goals. Additionally, you will work closely with business stakeholders and data analysts to understand data requirements and deliver comprehensive analytics solutions, while also mentoring junior technical data analysts to build scalable data products for stakeholders.