Analytics Product Analyst II

$70,720 - $126,880/Yr

St. Jude Children's Research Hospital - Memphis, TN

Full-time - Mid Level

Remote - Memphis, TN

Hospitals

About the position

The Analytics Product Analyst II at St. Jude Children's Research Hospital plays a crucial role in supporting the institution's mission by developing data and analytics products that facilitate informed decision-making. This position involves collaborating with analytics customers and project teams to gather requirements, document processes, and ensure effective product rollout. The analyst will also mentor team members and maintain relationships with stakeholders, contributing to the overall success of analytics initiatives within the organization.

Responsibilities

• Actively participate and lead in meetings with business teams to elicit and understand business requirements.
• Conduct analyses to report emerging business/system/process needs; escalate complex problems when required.
• Track and drive resolution of needs and requests of business teams within area, in coordination with other IT teams.
• Lead activities related to education of business teams around strategy, services, and capabilities, as well as change management, project management, and communication.
• Support development of presentation materials, documents, etc. for departmental stakeholders.
• Provide inputs for optimization of standardized/pre-described business requirement gathering in assigned area.
• Maintain relationships with key stakeholders and vendors, serving as the frontline point of contact for customers.
• Act as a mentor to others within team regarding own process; and train others in correct execution of the process.
• Perform other duties as assigned to meet the goals and objectives of the department and institution.

Requirements

• Bachelor's degree in computer science, engineering, business or related field required.
• Master's degree preferred.
• Two (2) years of experience in a client-facing IT role.
• Experience working with structured Software Development Lifecycle (SDLC) methodologies.
• Experience leading discussions, identifying and documenting business IT problem statements, business process design and report requirements.
• Agile experience in an Analytics and/or Healthcare environment.
• Certified in Agile is highly preferred.

Benefits

• Relocation assistance available
• Possibility of remote work
• Diversity, Equity and Inclusion initiatives
• Competitive salary range of $70,720 - $126,880 per year