AOG TECHNICIAN - VAN NUYS, CA

Flexjet - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

Air Transportation

About the position

The AOG Technician role at Flexjet involves providing 24/7 mobile support for aircraft on the ground (AOG) maintenance events. This position is critical in ensuring that aircraft are serviced promptly and efficiently, maintaining high standards of customer service and regulatory compliance. The technician will coordinate maintenance activities, manage tooling and travel arrangements, and maintain customer relationships while adhering to company policies and procedures.

Responsibilities

• Provide 24/7 Mobile Team/AOG support during assigned scheduled shift.
• Act as the central point of contact for customers during AOG maintenance events.
• Coordinate and organize the necessary tooling for maintenance events.
• Coordinate with the support center on project status and travel arrangements.
• Maintain the mobile vehicle's interior and exterior appearance.
• Ensure the team follows all company policies regarding professionalism and attire.
• Maintain accurate work records for quick processing of work orders.
• Ensure all work complies with the Repair Station Manual requirements.
• Coordinate with the Quality Department to ensure regulatory compliance.
• Respond immediately to any AOG call while on shift.
• Manage all expenses and expense reports, working with the local Business Administrator.
• Maintain and grow customer relationships, reaching out to customers while offsite.

Requirements

• High school graduate or equivalent.
• Must possess a valid driver's license.
• Previous corporate AOG experience (3-plus years) required.
• FAA Airframe and Powerplant certificate required.
• Airframe structural/composite repair experience preferred.
• Ability to work in a fast-paced, team environment and effectively coordinate with multiple departments.
• Planning and organizational skills necessary.
• Proficiency in Microsoft Office and computer/technology skills.

Benefits

• Excellent pay
• Industry-leading benefits
• One week on/one week off schedule
• Paid for a minimum of 40 hours every week